Consultant Pledge
I realize that I am a representative of ProActive Resources. My performance, work ethic and attitude are a direct reflection on the company and its principals, employees and representatives.
Therefore, I hereby pledge to conduct myself with the utmost professionalism at all times, striving to achieve my personal best on behalf of ProActive Resources and its client. Specifically, I will:
- Deliver excellence to the best of my ability, both in level of service and in the quality of project deliverables.
- Maintain my poise and professionalism at all times on the client’s premises, no matter the circumstances.
- Conduct all dealings with ProActive and the client with the utmost honesty and integrity. Every hour reported will be an honest hour worked; every expense charged will be legitimate and necessary; and every status report, whether formal or informal will be complete, accurate and forthcoming.
- Strive to meet every deadline (including working overtime when approved by the client) and immediately inform both my Client Manager and my ProActive representative whenever I believe a deadline is in jeopardy.
- Treat all coworkers with dignity and respect, regardless of who employs them or what I might think of them personally.
- Demonstrate patience with those less experienced or with fewer skills than myself, and strive to bring out their best efforts.
- Be on time and dressed appropriately. If circumstances cause me to be absent or delayed I will notify both my Client Manager and my ProActive representative immediately.
- Arrange for planned absences as far in advance as possible and get approval from both the client manager and my ProActive representative.
- Not conduct any type of business on client premises that is not project related, or dealing with personal matters that are not emergencies.
- Consider the impact of my words and actions on ProActive and the client before I consider their impact on me.
Our Pledge To You, Our Most Important Asset
At ProActive, we realize that you, our consultants, are our most important asset and never forget that you are the ones representing our core values to our clients each and every day. As such, we strive to do everything possible to make your life outside the client as worry free as possible. Specifically, we will:
- Treat you with respect both for your time and your intelligence.
- Conduct all dealings with you with the utmost honesty and integrity.
- Compensate you for every hour worked and payments will be on time.
- Keep you informed of anything that might impact you and always update you immediately when we become aware of assignment changes.
- Listen to you. We want to know what is happening on the project, especially when deadlines or objectives are in jeopardy.
- Provide feedback from both the ProActive family and the client promptly, honestly and completely.